Established 1986
0191 5492783
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Delivery Information

All items shown as 2-3 days are in stock in our showroom and will be dispatched within this timescale Monday to Friday from our own stocks.

Some  AsiaticMastercraft rugs , Nourison rugs, Calvin Klein rugs, Kathy Ireland rugs, will be delivered direct from our suppliers.

Stock at Mastercraft rugs are usually delivered with 3 - 5 business days.

Stock at Asiatic, Katherine Carnaby are usually delivered with 5 - 10 business days.

Stock at Nourison UK including Calvin Klein and Kathy Ireland are usually dispatched within 10 - 14 business days.

Louis de Poortere are dispatching direct with a reduced workforce, delivery times are shown on the products page, please allow 10 - 14 days for stock items.

Please be aware all couriers have huge back logs and increased workloads which is impacting delivery times, we have tried to factor this into times quoted for delivery.

Our suppliers are also experiecing delays on rugs on backorder from India, China and Turkey in particular.

If you need to check a date prior to ordering, you can email us at info@rugstorene.co.uk to check stock positions prior to ordering or ring us on 0191 5492783 Monday - Friday 10 am - 4.00 pm

 

 Off Shore Delivery Costs

With the exception of Eire, we do not deliver outside the UK.
All off shore UK destinations are delivered free of charge for orders over £200
Delivery surcharges for orders under £200

 

Northern Ireland £15.00
Republic of Ireland £15.00
Isle of Wight £5.00
Isle of Man £15.00
Channel Isles - VAT exempt £20.00
Isle of Scilly £20.00
Other offshore location £20.00
We do not deliver outside the UK with the exception of the Republic of Ireland.

 


Delivery Options

 

We offer the following delivery options :-
Standard UK Mainland Delivery Monday - Friday 8.30am to 5.30pm – FREE
Pre 12 Noon Delivery - £9.95 - Please note this service may not be available in some areas.
Saturday Delivery - £24.95 - Please note this service may not be available in some areas.

 

Pre 12.00 and Saturday options are not next day service.

 

 

 

Contact Us

6 Station Road, Sunderland, SR6 9AA.

0191 5492783

info@rugstorene.co.uk

“ Buy with confidence from one of the UK's leading online rug specialist's. ”

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