We understamd that price is important to our customers, we continually moniter our pricing to ensure our customers are getting the best deal on all the rugs we sell.
We guarantee to price the match plus discount a further 10% of the price difference from our competition's published price.
Example: If you find a price of £300 from a competitor for an item we sell for £400, we will match the £300 price PLUS take off an additional £10 (10% of the difference in prices) for a final price to you of £290.
Please email us at firstname.lastname@example.org with a link so that we can verify their price, and we will respond via phone to take your order at their price less 10% of the difference.
Alternatively you can ring us on 0191 5492783
If you have already purchased the item we will refund the lowest price plus 10% of the price difference of the rug to the original payment method within seven days of the purchase date.
The item must be "like for like" which means that it is brand new, the same colour, contains the same quantity and has an identical manufacturer reference number
The price comparison must include VAT and delivery costs to the UK.
Due to their nature, all auction websites like eBay and all marketplaces like Amazon are excluded. These are examples of and not an exhaustive list.
The item must be publicly available for purchase on a UK based website that has a shopping facility, the ability to take payment, be in stock, available for delivery and not be on Sale or on Promotion.
This Promise is subject to change and can be withdrawn at any time without notice.