DELIVERY, RETURNS and REFUNDS

How long will it take for an order to arrive?

Rugs are usually delivered within 2-5 working days, in some cases it may be longer....

How much is delivery?

Delivery is free to all UK mainland destinations....

Do You Ship Internationally?

No we only ship inside the UK......

Can I return my purchase?

We accept returns on any unused item returned in perfect condition....

How long do I have to return my item?

You have 30 days to return an item from the date received ......

Do I have to pay for returns?

Yes. It is up to the customer to arrange a return...

How much does is cost to return a rug?

The cost of a return will vary depending on the size of the rug, you can simply get a quote online to get your cheapest rates....

How will I be refunded and how long does it take?

We aim to have all returns checked and refunded within 48 working hours....