Eaton Steel

Rug Underlay 

We recommend the use of Tee baud anti-slip underlay with your rug. This reduces the potential for trip hazards by minimising slippage. It will prevent rucking, makes vacuuming easier, feels better to walk on, provides heat insulation, improves sound dampening, and reduces any possibility of colour transfer from your rug to the floor surface beneath.

See our Teebaud Anti-slip Underlay for more details

General Maintenance

Vacuum regularly, the heavier the traffic the more frequent you should vacuum.

We recommend the use of suction only vacuum cleaners, rotating brushes are not recommended as they can damage the fibres and edges of the rug. 

High Loops and Sprouting Tufts

Long threads, high tufts or high loops may appear above the pile surface, these can be trimmed to the surrounding pile height with a sharp pair of scissors without any detriment to the appearance or wearability of the rug in anyway whatsoever.

Stains and Spillage

Viscose is susceptible to staining, and the appearance can easily be ruined if spills are not dealt with correctly. Water or liquid spills change the texture of the viscose, causing the pile to reflect light differently to give the appearance of a stain and yellowing of the fibre can occur. It is important to deal with any spills quickly, blot up any excess liquid using paper towels, do not rub or brush the pile. For all stains, we recommend a professional carpet cleaning company using a dry extraction method only. Do not " wet clean " viscose rugs using conventional cleaning products or machines with rotating brushes.

Visit James.eu for products and information on cleaning all types of rugs.