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Delivery Information
All UK mainland addresses are delivered free of charge.
Our stock items are usually delivered within 3 working days, Monday to Friday
UK stock items are usually delivered with 7 - 14 days
Off shore Delivery costs
All off shore UK destinations are delivered free of charge for orders over £200
Delivery surcharges for orders under £200
Northern Ireland £15.00
Republic of Ireland £15.00
Isle of Wight £5.00
Isle of Man £15.00
Channel Isles £20.00
Isle of Scilly £20.00
Other offshore location £20.00
We do not deliver outside the UK
Delivery Times
We are unable to offer a timed delivery service.
All deliveries are carried out between 8.30am and 5.30pm
Order Tracking
We will email tracking details on the day we despatch your rug.
You can track the progress of your delivery.
Missed Deliveries
If you are not available when your rug is delivered, our couriers may attempt to leave with a neighbour, unless you specifically request otherwise.
If our couriers do not get a reply, they will leave a card with contact details to arrange to call back.
You can rearrange delivery online using the contact details in your despatch email.
Delivery to another address
We can deliver to an address other than the billing address if this is more convenient
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If for any reason you cannot use our online payment system, you can phone us to place your order. We accept all major credit cards.
Please call us on
0191 549 2783
Opening Hours
Monday to Friday – 9:00am – 5:30pm
Tuesday 9:00am – 7:30pm
Saturday 9:00pm – 5:00pm
Closed on Sundays
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Testimonials
what our customers say about us
More info
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Modern Wilton
Leather
